Last updated: 13 September 2026
1. Overview
At Bella Casa Interiors, we strive to provide high-quality services. This refund policy outlines the terms under which refunds may be granted for our paid services.
2. Subscription Plans
For monthly and annual subscription plans:
- Full refund within 7 days of initial purchase if unsatisfied with the service
- No refunds for partial months after the 7-day period
- Annual subscriptions: Pro-rated refund available within first 30 days
- Cancellation will be effective at the end of the current billing period
3. AI Budget Estimation Credits
For AI-powered budget estimation services:
- Free tier credits are non-refundable as they are complimentary
- Paid credits: Refund available if the AI service fails to generate a response
- No refunds for successfully generated estimates, regardless of accuracy
- Credit balance can be used until account termination
4. How to Request a Refund
To request a refund:
- Email us at support@bellacasainteriors.in with your account details
- Include your reason for the refund request
- Provide the transaction ID or invoice number
- Allow 5-7 business days for review and processing
5. Refund Processing
Approved refunds will be processed through the original payment method (Razorpay). Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.
6. Non-Refundable Items
The following are not eligible for refunds:
- Services used beyond the refund eligibility period
- Accounts terminated due to terms of service violations
- Custom development or consulting services
- Third-party integrations or services purchased through our platform
7. Contact Us
For refund inquiries, please contact our support team at support@bellacasainteriors.in